The Challenges:
- Already used NetSuite but had multiple instances running across countries which meant it was difficult to consolidate data.
- Multi-national company with sales force working across multiple currencies, tax systems and reporting needs.
- Not easy to view information simultaneously across different countries and databases.
The Results:
- Ability to consolidate financial data across several countries and currencies easily.
- Easy access of information about multi-national customers.
- Centralised CRM across countries.
- Much greater ability to harmonise efficient processes across international divisions.
- Helped the company's internal efficiency points, making sales generative tasks and efficiencies much quicker which, in turn, means sales responses are quicker.
- Geo Reporting SuiteExtenderTM massively improved the efficiency of sales representatives' visit planning.