PETSHOP.CO.UK

PETSHOP.CO.UK TRANSFORMS LOGISTICS AND CUSTOMER RETENTION WITH NETSUITE AND BLUEBRIDGE ONE

LOCATION | United Kingdom

VERTICAL | Retail & E-commerce Subscription Services

INDUSTRY | Pet Care Distribution and Home Delivery

PREVIOUS APPLICATION | Disconnected legacy accounting and inventory silos

SOLUTION | Oracle NetSuite ERP, E-commerce Functionality

“We went from pre-NetSuite doing about 50% customer retention, and now we’re pushing to 70%—and looking at 80% next year. Which is really quite phenomenal numbers.” Adam Taylor, Founder, PetShop.co.uk

“We went from pre-NetSuite doing about 50% customer retention, and now we’re pushing to 70%—and looking at 80% next year. Which is really quite phenomenal numbers.”