The Challenges:
- NetSuite deployment implemented by employee that had left the business
- Needed support and continuing development to create a true solution for the business
- Choice of recruiting an experienced NetSuite consultant or work with a consultancy
The Results:
- Managed Service contract supports continual improvement of NetSuite as a business solution
- Greater awareness and involvement of what is required as the relationship has developed
- Time for form development and rollout often reduced 90%
- For large customers consolidated invoicing simplifies and speeds up payment
- Lower cost and access to larger support resource pool than hiring a consultant
- Managed Service contract reduces risk and guarantees service whenever required