Case Study - NE Truck Spares

The Challenges:

  • NetSuite deployment implemented by employee that had left the business
  • Needed support and continuing development to create a true solution for the business
  • Choice of recruiting an experienced NetSuite consultant or work with a consultancy

The Results:

  • Managed Service contract supports continual improvement of NetSuite as a business solution
  • Greater awareness and involvement of what is required as the relationship has developed
  • Time for form development and rollout often reduced 90%
  • For large customers consolidated invoicing simplifies and speeds up payment
  • Lower cost and access to larger support resource pool than hiring a consultant
  • Managed Service contract reduces risk and guarantees service whenever required

As the relationship has progressed BlueBridge One has become more aware and involved in our business. It readily understands the bespoke developments we require and specify
James Reed - Director