Frequently Asked Questions (FAQs)

Knowledge Base
	Frequently Asked Questions (FAQs)
		About NetSuite
		Data Management & Security
		eCommerce
		Investment
		Operating Infrastructure
		Product
		System Access
			Data Access
			Off-line Access
			Re-imbursement Claims
			Scheduled Maintenance
			Terms of Service
			Up-Time Guarantee
			User Number Limits
			Free Accountant User
			Performance
		SuiteExtenders

Up-Time Guarantee

The Service Level Target Up-time is 99.5% for each month. During the current year to date NetSuite has operated well above this level.