Frequently asked questions about NetSuite's service delivery model.
 
Data Access
 
If I decide to cancel my contract with NetSuite how can I access my data?
 
Off-line Access
 
What happens if my ISP goes down?
 
Re-imbursement Claims
 
What can I claim if Netsuite does not meet this guarantee?
 
Scheduled Maintenance
 
What are NetSuites scheduled Maintenance windows?
 
Terms of Service
 
Does NetSuite have standard "Terms of Service"?
 
Up-Time Guarantee
 
What is NetSuites "Up-time Guarantee".?
 
User Number Limits
 
Is there a limit on the number of NetSuite users I can have?
 
Free Accountant User
 
Obtaining a free login for my NetSuite account.
 
Performance
 
How well does NetSuite perform over the Web?