Frequently asked questions about NetSuite's service delivery model.
Data Access
If I decide to cancel my contract with NetSuite how can I access my data?
Off-line Access
What happens if my ISP goes down?
Re-imbursement Claims
What can I claim if Netsuite does not meet this guarantee?
Scheduled Maintenance
What are NetSuites scheduled Maintenance windows?
Terms of Service
Does NetSuite have standard "Terms of Service"?
Up-Time Guarantee
What is NetSuites "Up-time Guarantee".?
User Number Limits
Is there a limit on the number of NetSuite users I can have?
Free Accountant User
Obtaining a free login for my NetSuite account.
How well does NetSuite perform over the Web?