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Frequently Asked Questions (FAQs)
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Knowledge Base
Frequently Asked Questions (FAQs)
Company Profile
Data Management & Security
eCommerce
Investment
Operating Infrastructure
Product
System Access
Data Access
Off-line Access
Re-imbursement Claims
Scheduled Maintenance
Terms of Service
Up-Time Guarantee
User Number Limits
SuiteExtenders
System Access
Frequently asked questions about general access to the NetSuite service inclluding maintenance down-time, off-line access and the up-time guarantee.
Data Access
If I should cancel my contract with NetSuite how can I access my data?
Off-line Access
What happens if my ISP goes down?
Re-imbursement Claims
What can I claim if Netsuite does not meet this guarantee?
Scheduled Maintenance
What are NetSuites scheduled Maintenance windows?
Terms of Service
Does NetSuite have standard "Terms of Service"?
Up-Time Guarantee
What is NetSuites "Up-time Guarantee".?
User Number Limits
Is there a limit on the number of NetSuite users I can have?
