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| Services and Support |
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Select the Right NetSuite Solution Provider
Selecting the right NetSuite Solution provider from the start is key to maximising the return on your NetSuite software investment. To achieve this you need to select a Solution Provider who can demonstate an expert product knowledge, experience within your industry sector, a commitment to providing ongoing support and above all, the ability to provide references and customer success stories to back up their claims.
4 Good Reasons to select BlueBridge One as your NetSuite Solution Provider:
 Our Expert Product Knowledge - As an award winning NetSuite Solution Provider and a certified SuiteCloud Development Partner BlueBridge One has expert product knowledge in a number of key areas including implementation best practices, advanced web-development and advanced customisation.
Our Proven Industry Experience - Since 2003 BlueBridge One has built up significant industry best practice know how within the Wholesale Distribution, eCommerce Retail, Telecoms, Software and Non-Profit sectors. Our ability to continually gain customers within these industry sectors, we believe, demonstrates general market acceptance of the value we can bring to organisations in these industry sectors.
Our Commitment to Support - We endeavour to build successful long-term Customer relationships with all our customers. As part of this committment we provide free post sales support to NetSuite customers registered to us by NetSuite. For details of our various support level offerings please go to the Support section of our website.
Our Customers Success Stories - Our goal is to try and make all our customer referenceable by ensuring they not only satisfied with the work we do but also see us as a long-term partner intune with their technology goals and asperations as an organisation. For detailed customer references please go to Customer Case Studies
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BlueBridge One Can Help You
With an international base of over two hundred growing and mid-size NetSuite customers, BlueBridge One has a proven track record as a leading Solution Provider and SuiteCloud Development Partner. Making use of our NetSuite expertise and industry best practice know how we work with organisations to develop and automate their end-to-end business processes - helping to make them more efficient, there by enabling them to compete more effectively.
Our goals are to be regarded as a key technology partner to our customers and to achieve and maintain levels of customer satisfaction that not only meet our customer expectations but that also ensure our customers see fit to communicate their positive experiences to other prospective customers. |
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“The BlueBridge One assigned project manager has been amazing in terms of his in depth product knowledge and understanding of our business requirements. I only wish we had used BlueBridge One from the start."
Tim Wilkinson, CEO at Winebox
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“"We began work late in February 2006 and went live on 1 June. It's what we were told, and it's exactly what happened. We put it down to good planning by BlueBridge One, and a great product from NetSuite."
Eddie Hutchinson, Finance Director at HT Maddocks trading as Europart
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Using a Solution Partner Provides Added Benefits
Solution Providers offer addtional levels of support and industry sector experience that you are unlikely to get directly from NetSuite Inc. unless you are considered to be a large corporate account. Even then there will be components that Solution Providers are better positioned to provide because of their know how and experience in particular areas. Whats more if you choose to go the Solution Provider route there is no NetSuite licencing cost differential when acquiring your annual licencing. Added to this you may also get free ongoing support and, charge out service rates, because you dealing with a smaller company, are likely to be lower. |
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