** Includes one User login ** Sales force automation with quote and order management ** Offline Client access for field sales ** Marketing automation with campaigns, online forms ** Support with case capture, routing, escalation
** Productivity tools including contacts/calendar/events ** Intranet Document Publishing ** Real-Time Dashboards as workspace with key business metrics, reports snapshots ** Customer Self Service Portal with unlimited logins ** Template based Website Hosting with product catalog ** Project Tracking with per activity time tracking ** Partner Management with Basic Partner Portal ** 360,000 integrated mass merge e-mails per year ** 120,000 campaign emails per year with no single blast exceeding 50,000 recipients ** 100 Mb of Oracle database file cabinet space ** All Oracle Database & Application Server O/S, licenses
** Minimum contract 12 months.
