** Includes One User login
** Sales force automation with quote creation ** Marketing automation with campaigns, online forms
** Support with case capture, routing, escalation
** Productivity tools including contacts/calendar/events
** Intranet Document Publishing
** Real-Time Dashboards as workspace with key business metrics, report snapshots
** Customer Self Service Portal with unlimited logins
** 360,000 integrated mass merge e-mails per year
** 120,000 campaign emails per year with no single blast exceeding 50,000 recipients
** 100 Mb of Oracle database file cabinet space
** All Oracle Database & Application Server O/S, licenses NetSuite CRM will be available with the general release of Version 11
** Minimum contract 12 months
