Case Study - NE Truck Spares

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The Challenges:

  • NetSuite deployment implemented by employee that had left the business
  • Needed support and continuing development to create a true solution for the business
  • Choice of recruiting an experienced NetSuite consultant or work with a consultancy

The Results:

  • Managed Service contract supports continual improvement of NetSuite as a business solution
  • Greater awareness and involvement of what is required as the relationship has developed
  • Time for form development and rollout often reduced 90%
  • For large customers consolidated invoicing simplifies and speeds up payment
  • Lower cost and access to larger support resource pool than hiring a consultant
  • Managed Service contract reduces risk and guarantees service whenever required

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